Privacy & GDPR
Your data stays yours.
We only collect what we need to answer you, and we explain exactly how the engine learns — without your operational data ever leaving your control.
Who we are
BehaviorSMART is a Behavioral Decision Intelligence company based in Lausanne, Switzerland, and a Certified B Corporation. For any privacy question contact hello@behavior-smart.com.
What we collect on this website
- Contact form / email: only what you submit (your challenge text, email). Used to reply to you. Lawful basis: your consent and our legitimate interest in responding.
- Strictly necessary storage: a local preference for theme (light/dark) and your cookie choice. No tracking, no third-party advertising cookies.
- No marketing or analytics cookies are set without your explicit consent.
Operational data sovereignty
Your raw conversations and methodology stay in your environment — never sold, never used to train shared models. Only a derived problem-framing (never your transcript) reaches our cloud model under a signed Data Processing Agreement, and a local quote-scrubber blocks verbatim client wording above a set length before it leaves. A DPA is available on request. Client data is not used to train shared models; only our team's validated learnings expand our behavioral knowledge base.
Your GDPR rights
You may request access, correction, deletion, restriction, or portability of your personal data, and withdraw consent at any time. Email hello@behavior-smart.com. You also have the right to lodge a complaint with your local supervisory authority.
Retention
Contact messages are kept only as long as needed to respond and for a reasonable follow-up window, then deleted on request.
Last updated: July 2026.