On this page you will find details about where you can meet or hear our co-founder Milena speak. You can also take a look at some of the past events and sessions where we have participated. We have added links to recordings from past talks and sessions where access to the recordings was made available by the event organisers.
The First Mile: how behaviour change can accelerate the journey to making sustainability an everyday norm in tourism
City Destinations Alliance is proud to announce that the next CityDNA International Conference & General Assembly will take place on April 19-22, 2023 in Sofia!
Travel Tech Executive Fellowship (TTEF) is a 10-week immersion and a life-long community combining hand-picked founders, practitioners, leaders, investors, and operators to connect, build, and share ideas pushing the boundaries of Travel Tech.
The Data Space for Tourism is one part of this marketplace that shall enable all sector stakeholder groups (e.g., SMEs, governmental agencies, technology firms, and tourism entities at the national, regional, and local scales of operation) to share and access the data they require when they need it.
16 February 2023: Workshop topic: “The Right Travellers – How to make sustainability choices effortless and non-negotiable”
Keynote session: Making most travellers the Right Travellers
WHAT IF you can advance your net zero or sustainability journey through behavior change instead of daunting investment-heavy transformation? This is a 60-minute free webinar introducing The First Mile approach and its benefits for businesses and destinations.
Pricing and Payment: What’s Sustainability Got To Do With It?
Reimagining the Future of Tourism: Rebuild, Reframe, and Rethink.
GSTC Destination Management Workshop “DMO Engagement with the Private Sector”
Plenary Panel Session: Shock, stress and social progress (Moderator)
Plenary Panel Session: Green growth – hope or hype? (Panelist)
Plenary Panel Session: Local hood, purpose-driven and holistic (Panelist)
Guest Lecture: Behavioral Economics in Travel & Tourism
Back to Human
Behavior-Smart Thinking for the Travel Industry
Behavior-Smart Thinking for the Travel Industry and Sustainability
Behavior-Smart Thinking for Tourism Destinations
Training Module: Sustainability under the New Normal
Seminar: Behavior-Smart Thinking for the Travel Industry
Seminar: Behavioral Economics in Tourism: using insights from psychology to optimise business and policy choices in the tourism sector
Webinar: Behavior-Smart Thinking: how knowledge about human behavior can inspire innovative thinking in tourism
Keynote: Recovery through happiness: can a human-centred approach reinvent travel on its way to recovery
MBA Program
Guest Lecture: Accounting for Human Behavior:
Applying behavioral thinking for increased efficiency in commercial and social context
Webinar: Behavior-Smart Thinking: how knowledge about human behavior can inspire innovative thinking in tourism
Webinar: Behavioral Economics in Tourism:
practical optimization and human-centered innovation
Hosted by: Markets & Technology Unit (IFC) & eMBeD – Mind, Behavior and Development Unit (World Bank)
Master of Tourism Program
Guest Lecture: Behavioral Economics for Tourism:
How behavioral thinking can enhance our understanding of tourism impacts and can equip destinations to be more effective at balancing desired and undesired impacts.
Guest Lecture, Tourism Economics:
Behavioral Economics in Tourism
Talk: 2021 Adventure & Activity Consumer Insights
Guest Lecture, Global Economics:
Behavioral Economics in Tourism
Keynote: The New Sustainable Normal: shaped by new traveller behaviour and our business choices
Webinar: The New Sustainable Normal – shaped by new traveller behavior and our business choices
Webinar: This is how we do it
Keynote: A Behaviour-Smart Look At Technology And Travel
Webinar: Smart Ways – nudging for sustainability
Concurrent session: Behavior-smart Thinking